Management Team

Over the past 20 years, Ernie has grown Crawford Technologies from a basement startup into a leading international technology company with offices in Toronto, New York, Boston, Fort Collins and London. Crawford Technologies has been listed as one of Canada’s fastest-growing companies for the past five years by Canadian Business PROFIT Magazine, has been on Deloitte’s North American Technology Fast 500™ and has been recognized by Branham300 as a top Canadian technology company.

Today, Ernie’s vision and expertise are the driving force behind Crawford Technologies.

Early in his career, Ernie built successful marketing and support organizations within Xerox Canada. He has consulted with many prominent companies in the industry including IBM and Xerox.

Ernie is an avid skier and the father of two beautiful daughters.

Darcie has led several M&A transactions for the companies she has represented, from both the seller and the buyer side. She has extensive experience architecting and continuously improving business and financial systems, strategies and processes within newly-established and rapidly growing companies, ensuring smooth operations and accurate and relevant metrics that help drive the company forward. Darcie oversees all finance and administration functions at Crawford Tech.

Darcie has been a mentor with Big Brothers Big Sisters of Toronto since 2014

Roger was also responsible for the sales team’s growth and retention which included facilitation of sales enablement. Roger previously held sales and sales management roles at Oracle, Microsoft, and Software AG.

Doug’s sole aim in professional life is to have fun with teammates while delivering measurable results to those wishing to improve their accessible footprint for people of all abilities.

Carol is certified in ‘Crucial Conversations’ and offers employee training to create alignment by fostering open dialogue around high-stakes, emotional and high-risk subject matters. Carol is passionate about working with entrepreneurs and driving employees to think and act as leaders. Carol works closely with CrawfordTech’s CEO/President, Ernie Crawford, towards the goal of making Crawford Technologies one of the best companies in the world to work for.

Carol has been a volunteer victim advocate for Larimer County’s Sheriff’s department for more than 10 years and is passionate about making a difference in every life she touches.

Before joining Crawford Technologies, Janni was managing the International Partner Business at Compart, where he successfully developed strategic alliances and grew the global partner network.

He brings over 15 years of experience in working with international organizations coupled with strong knowledge in On-prem and SaaS solutions for Customer Communication, Document & Output Management, Print Management solutions, Content Management and Omnichannel.
Prior to that Janni was in the Networking Services industry at IBM Germany and AT&T Global Network Services.

Previously, Darko was Global Head of Industry at Infobip , where he steered industry-focused GTM initiatives and led iadvisory teams across major verticals in EMEA and APAC. Darko has decade-plus tenure at IBM included management roles as Global Go To Market Manager and Head of Digital Business Automation.

Darko brings deep expertise in the financial services, healthcare, insurance, retail, and telecom sectors, leveraging strong partnerships with enterprise clients and systems integrators across EMEA and APAC. Based in the London area, he holds a BSc in Accounting & Finance from the University of Zagreb and an MBA in Management of Information Systems from the Zagreb School of Economics & Management.

Tim is responsible for CrawfordTech’s customer support, professional services, IT infrastructure and quality assurance groups. His leadership in customer support and professional services has allowed CrawfordTech to build strong relationships with its ever-expanding customer base resulting in year over year improvements in CrawfordTech’s NPS® rating, which is currently +68

Kevin has worked hands-on with every aspect of the life cycle of documents – from composition to printing, insertion, archiving and final tracking through the USPS. Kevin now manages the professional services group at Crawford Technologies, ensuring that his team provides first-class services and solutions that guide customers to quickly implement and utilize CrawfordTech’s products and services to their fullest potential.

With over 25 years of experience in document accessibility, production operations, product development, and technical project leadership, Aimée brings deep expertise and strategic vision to CrawfordTech. Her leadership has been pivotal in the recent growth of the company’s high-security, high-availability data center and in the evolution of its accessibility service offerings.

Aimée’s background spans accessibility research and innovation, graphic design, and project management. She has contributed significantly to industry advancement through her roles as Vice President and Treasurer of Braille Literacy Canada, as CrawfordTech’s representative on the WCAG Advisory Committee, and member of the PDF Association — further reinforcing her commitment to accessible communications for all.