Management Team

Over the past 20 years, Ernie has grown Crawford Technologies from a basement startup into a leading international technology company with offices in Toronto, New York, Boston, Fort Collins and London. Crawford Technologies has been listed as one of Canada’s fastest-growing companies for the past five years by Canadian Business PROFIT Magazine, has been on Deloitte’s North American Technology Fast 500™ and has been recognized by Branham300 as a top Canadian technology company.

Today, Ernie’s vision and expertise are the driving force behind Crawford Technologies.

Early in his career, Ernie built successful marketing and support organizations within Xerox Canada. He has consulted with many prominent companies in the industry including IBM and Xerox.

Ernie is an avid skier and the father of two beautiful daughters.

Most recently, Mark was the North American Vice President of Sales for M-Files, a SaaS provider of enterprise content management software and VP of Sales for Axcient, a SaaS provider of recovery solutions (acquired by K1 Investment Management). Mark holds a B.A. in International Business and a M.S. in Management Science.

Darcie has led several M&A transactions for the companies she has represented, from both the seller and the buyer side. She has extensive experience architecting and continuously improving business and financial systems, strategies and processes within newly-established and rapidly growing companies, ensuring smooth operations and accurate and relevant metrics that help drive the company forward. Darcie oversees all finance and administration functions at Crawford Tech.

Darcie has been a mentor with Big Brothers Big Sisters of Toronto since 2014

Prior to joining the CrawfordTech team, Scott was Vice President of Strategy and Channels at NEPS LLC and previously served as Vice President of Worldwide Business Development and Worldwide Channels at GMC Software AG. Scott has held key positions with the pioneering software companies in COLD, EBPP/ESP and report mining markets.

Scott currently serves on the Board of Directors of Xplor International. Scott is recognized as a global subject-matter expert on customer communications management.

Roger was also responsible for the sales team’s growth and retention which included facilitation of sales enablement. Roger previously held sales and sales management roles at Oracle, Microsoft, and Software AG.

Doug’s sole aim in professional life is to have fun with teammates while delivering measurable results to those wishing to improve their accessible footprint for people of all abilities.

Carol is certified in ‘Crucial Conversations’ and offers employee training to create alignment by fostering open dialogue around high-stakes, emotional and high-risk subject matters. Carol is passionate about working with entrepreneurs and driving employees to think and act as leaders. Carol works closely with CrawfordTech’s CEO/President, Ernie Crawford, towards the goal of making Crawford Technologies one of the best companies in the world to work for.

Carol has been a volunteer victim advocate for Larimer County’s Sheriff’s department for more than 10 years and is passionate about making a difference in every life she touches.

As a seasoned sales executive with more than 15 years of experience, Jeff has developed interactive business relationships with senior executives across vertical markets, including financial services, healthcare, insurance, retail, and telecommunications. Before joining Crawford Technologies Jeff excelled as a business developer for document composition, e-presentment, and archiving companies.

He has strong industry knowledge and relationships with large enterprises and Business Process Outsource (BPO) markets. His expertise includes Customer Communication Management (CCM) platforms, Customer Experience (CX), Workflow Orchestration, Omnichannel, e-Presentment, and Payments.

Prior to joining CrawfordTech, Harvey was Chief Technology Officer at Datawatch Corporation as well as its Vice President of Product Management & Development. His responsibilities at Datawatch included managing the technical infrastructure as well as the day-to-day operations of the worldwide development staff.

Harvey has more than 30 years of product development, product management, sales and commercial operations experience in the document management, content management and business process markets. He served as Chief Technology Officer of Lason, Inc., an international business process outsourcing firm, where he established an electronic content management service as an application service provider (ASP) and was instrumental in growing that business from inception to $20 million. He also served as Senior Vice President of Virtual Image Technologies, Inc., a regional document management service company and as Senior Vice President of business development at 360Services, Inc.

Tim is responsible for CrawfordTech’s customer support, professional services, IT infrastructure and quality assurance groups. His leadership in customer support and professional services has allowed CrawfordTech to build strong relationships with its ever-expanding customer base resulting in year over year improvements in CrawfordTech’s NPS® rating, which is currently +68

Kevin has worked hands-on with every aspect of the life cycle of documents – from composition to printing, insertion, archiving and final tracking through the USPS. Kevin now manages the professional services group at Crawford Technologies, ensuring that his team provides first-class services and solutions that guide customers to quickly implement and utilize CrawfordTech’s products and services to their fullest potential.

With more than 22 years of experience in operations management, software development, technical team management and product management, Ron brings a wealth of expertise to CrawfordTech. Ron’s experience in building a successful services organization focused on technical computer control strategies, process improvement, and international operational management consulting services has been instrumental in building CrawfordTech’s high-availability and high-security data center. Ron’s computer science background, combined with more than 15 years of experience building industrial process control systems has been instrumental in the success of CrawfordTech’s DAS Services Business Unit.