Many government agencies operate with multiple critical, disconnected workflows. These systems often rely on software that was customized decades ago, designed for past processes rather than current operational needs. This reliance on legacy technology has led to a fragmented environment with discrete, siloed software operations and workflows. The result is a dependency on “tribal knowledge” held by specific staff members who were involved as the fragmented environment took shape and evolved into what it is today. This creates an operational risk, such as a hardware failure, software crash or the departure of key personnel, which could disrupt critical operations.
eDeliveryNow®
The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.
The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.
AccessibilityNow®
AccessibilityNow provides high levels of automation and integration into any environment, the platform includes software solutions and a wide range of tailored services to meet the document accessibility needs of all organizations, large and small, private sector and governments of all levels.
Customer Communications Management
Enterprise Content Solutions
Output Management & Workflow Automation
Digital Transformation & Integration
Regulatory Compliance & Risk Management
Services & Training
Problems We Solve
Language Translation Services
Financial ServicesStreamline and automate the processes behind storing, managing and outputting vital transactional documents.
InsuranceSimplify the storage, management and secure delivery of critical customer communications.
HealthcareDeliver timely patient and customer communications while adhering to increasingly strict privacy regulations.
GovernmentEnd to end digital accessibility compliance solutions that go beyond software.
EducationSolutions that help streamline document processes, save time and money, and ensure regulatory compliance.
Print Service ProvidersReliable, high-performance omnichannel output, archive, enterprise content management, and accessibility solutions.
Telco, Media & UtilitiesOptimize the management and secure delivery of personalized accessible communications to customers anytime, anywhere, on any device.
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2027 Industry Summit The 2027 Industry Summit in Boca Raton, Florida is poised to be an industry-defining event, gathering top leaders and innovators
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About UsInnovative solutions to optimize and manage enterprise documents
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Crawford Technologies is an award-winning, global provider of software solutions and services that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications.
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