The groundbreaking Medicare Advantage and Part D Final Rule for Calendar Year 2024, published by the Centers for Medicare & Medicaid Services (CMS) in April 2023 significantly expanded the requirements for Medicare Advantage and Part D plans. The ruling, which went into effect on October 1, 2023, just six months after it was published, required health plans to ensure that customer communications related to Medicare and Medicaid plan enrollment and maintenance are made available in accessible formats to individuals with disabilities and those with limited English proficiency.
eDeliveryNow®
The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.
The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.
AccessibilityNow®
AccessibilityNow provides high levels of automation and integration into any environment, the platform includes software solutions and a wide range of tailored services to meet the document accessibility needs of all organizations, large and small, private sector and governments of all levels.
Customer Communications Management
Enterprise Content Solutions
Output Management & Workflow Automation
Digital Transformation & Integration
Regulatory Compliance & Risk Management
Services & Training
Problems We Solve
Language Translation Services
Financial ServicesStreamline and automate the processes behind storing, managing and outputting vital transactional documents.
InsuranceSimplify the storage, management and secure delivery of critical customer communications.
HealthcareDeliver timely patient and customer communications while adhering to increasingly strict privacy regulations.
GovernmentEnd to end digital accessibility compliance solutions that go beyond software.
EducationSolutions that help streamline document processes, save time and money, and ensure regulatory compliance.
Print Service ProvidersReliable, high-performance omnichannel output, archive, enterprise content management, and accessibility solutions.
Telco, Media & UtilitiesOptimize the management and secure delivery of personalized accessible communications to customers anytime, anywhere, on any device.
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Upcoming EventsOur team will be exhibiting, speaking and walking the floor of a number of trade shows, open houses and customer events throughout the year.
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2027 Industry Summit The 2027 Industry Summit in Boca Raton, Florida is poised to be an industry-defining event, gathering top leaders and innovators
Success StoriesOur customers solve real-world business problems with CrawfordTech solutions.
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About UsInnovative solutions to optimize and manage enterprise documents
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Crawford Technologies is an award-winning, global provider of software solutions and services that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications.
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