Case management helps government agencies replace rigid workflows with more flexible, connected processes—making it easier to collaborate across departments. By unifying data into a single case view, agencies can reduce manual work, improve efficiency, and deliver better outcomes for citizens.
eDeliveryNow®
The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.
The eDeliveryNow® Platform is an open and modular framework that utilizes REST APIs and Web Services to make it extensible and adaptable to meet current and future customer communication needs.
AccessibilityNow®
AccessibilityNow provides high levels of automation and integration into any environment, the platform includes software solutions and a wide range of tailored services to meet the document accessibility needs of all organizations, large and small, private sector and governments of all levels.
Customer Communications Management
Enterprise Content Solutions
Output Management & Workflow Automation
Digital Transformation & Integration
Regulatory Compliance & Risk Management
Services & Training
Problems We Solve
Language Translation Services
Financial ServicesStreamline and automate the processes behind storing, managing and outputting vital transactional documents.
InsuranceSimplify the storage, management and secure delivery of critical customer communications.
HealthcareDeliver timely patient and customer communications while adhering to increasingly strict privacy regulations.
GovernmentEnd to end digital accessibility compliance solutions that go beyond software.
EducationSolutions that help streamline document processes, save time and money, and ensure regulatory compliance.
Print Service ProvidersReliable, high-performance omnichannel output, archive, enterprise content management, and accessibility solutions.
Telco, Media & UtilitiesOptimize the management and secure delivery of personalized accessible communications to customers anytime, anywhere, on any device.
News ArticlesNews, hot topics, and more information that matters in the world of customer communications inside and outside of Crawford Technologies.
Press ReleasesOur latest press releases, as well as information about upcoming industry events and webcasts featuring CrawfordTech.
Upcoming EventsOur team will be exhibiting, speaking and walking the floor of a number of trade shows, open houses and customer events throughout the year.
WebinarsEducational and relevant content to our current and future customers that you can attend from the comfort of your own office.
2026 Industry SummitThe 2026 Industry Summit in Orlando is poised to be an industry-defining event, gathering top leaders and innovators
Success StoriesOur customers solve real-world business problems with CrawfordTech solutions.
White Papers & ReportsAn in-depth look at how our products address industry trends and opportunities.
About UsInnovative solutions to optimize and manage enterprise documents
Management TeamExperienced, knowledgeable, and committed.
Our AwardsRecognition for our solutions and success as a company.
CareersJoin our team.
Our AssociationsWe belong to many industry-leading associations.
Our PartnersStrategic business and technical partnerships.
Contact UsSales, general enquiries and office locations.
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Technical SupportProduct support requests for our customers.
Customer RegistrationAccess documentation, the CrawfordTech Academy and other support materials.
Crawford Technologies is an award-winning, global provider of software solutions and services that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications.
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